ROCKHAMPTON

ELITE SUPPORT

Experience a Higher Standard

As part of the Elite Support program, RGM Maintenance Rockhampton can assist you in maximising vehicle uptime with rapid diagnosis, quality work, consistent communication and optimised parts availability, as well as a premium in-dealership experience. 

Enjoy the below amenities while we maintain your vehicle:

  • Drivers lounge
  • Free tea / coffee
  • Vending machine
  • Free wifi
  • Free to air tv
  • Access to phone
  • Showers amenities
  • Pickup/drop of service (if required)
  • Nearby accommodation

Express Assesment

All Elite Services Certified locations participate in Express Assessment, which means within 2 hours of service write-up the dealer will communicate primary diagnosis, check parts availability and provide an estimate of cost and repair time.
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Continuous Improvement

Every dealership earning the Elite Services certification must meet over 100 specific specific criteria across 20 customer service areas. To maintain these high standards, dealerships employ a Continuous Improvement Coordinator.
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Best-Trained Techs

Our technicians receive continual training from the experts. We focus on a solid understanding of all vehicle systems and have access to the latest tools to expedite repairs.
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Maximising Uptime

The ultimate goal of the Elite Services Network is maximising vehicle uptime. Every Elite Services dealership must be recertified annually to ensure you experience a consistent, higher standard with every visit across our network.
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Robust Parts Available

Through the combined experience of our network and close collaboration with our service team, we understand what parts we need on-hand to get you back on the road quickly. Focus Parts, our data-driven stocking program, ensures that the parts you need are never far away.
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Exceptional Amenities

We know that when we service your vehicle, we're servicing your business. Elite Service Certified dealers believe in providing quality repairs and timely communication from a friendly and familiar team. Our facilities are designed to minimise downtime and provide a comfortable environment for drivers as we work to get your truck back on the road.
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Contact Us

Have any queries? Feel free to reach us.

Daimler Trucks Rockhampton, QLD

Address

1033 Bruce Highway, Parkhurst QLD 4702

Phone

(07) 4923 1000

24HR Service Callout Number

0408 801 471

Afterhours Parts

0408 735 567

Email

rkh@rgmmaintenance.com.au

Sales Operating Hours
Monday-Friday

8:00am - 5:00pm

Saturday

8:00am - 12:00pm

Saturday

Closed

Service Operating Hours
Monday-Friday

8:00am - 5:00pm

Saturday

By Appointment

Sunday

Closed

Parts Operating Hours
Monday-Friday

7:00am - 5:00pm

Saturday

8:00am - 12:00pm

Sunday

Closed

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